Aging Health Matters
This podcast will cover topics of interest to people who have Medicare. Episodes will include Medicare rights and health care. We hope you tune in for helpful tips that can improve the healthcare journey of you or someone you know.
Kepro is now Acentra Health.
All future podcast episodes will say "Acentra Health" - while older episodes (those posted prior to July 1, 2024) will refer to "Kepro." Rest assured, that all content about our free services for people who have Medicare are accurate. Our name has changed, but our services remain exactly the same.
Acentra Health is a Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO.
For more information about Acentra Health, please visit www.acentraqio.com.
Aging Health Matters
Open Enrollment - How to navigate the Medicare maze
SUMMARY
As a contractor for Medicare, Kepro serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Kepro provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.
This episode is a conversation with our guest, Crystal Strong, from the South Carolina Department on Aging.
Crystal is the Program Director for the State Health Insurance Assistance Program (SHIP), the Medicare Improvements for Patients and Providers Act (MIPPA) program, and the Senior Medicare Patrol (SMP) program within the South Carolina Department on Aging (SCDOA). She provides oversight and direction to the state grantees to support their work assisting Medicare beneficiaries, their families, and caregivers through outreach, counseling, and education. In this role, she is also responsible for the education and certification of the counselors/volunteers statewide
In this podcast, Crystal will share information about how the SHIP program can help Medicare beneficiaries with their Open Enrollment choices. Medicare has many options that can be confusing, so this podcast helps provide Medicare beneficiaries with where they can go to get assistance while making these choices.
For more information about Kepro BFCC-QIO, please visit www.keproqio.com.
KEY TOPICS
00:29: Overview, introduction of guest, Crystal Strong
02:38: Introduction of SHIPs
03:24: What is Open Enrollment?
04:20: How do SHIPs help with Open Enrollment?
06:15: Tips for Open Enrollment
07:38: Final thoughts
SUBSCRIBE
Subscribe to our newsletters: Case Review Connections, On the Healthcare Front
RESOURCES
BFCC-QIO Information for stakeholders: www.keproqio.com/partners
BFCC-QIO Information for people who have Medicare: www.keproqio.com/bene
SHIP information: www.shiphelp.org
Music: Motivational Upbeat Corporate by RinkevichMusic
https://soundcloud.com/rinkevichmusic
Video Link: https://youtu.be/U78mgVaM12M
